Wednesday, August 03, 2005

Google replies on banning my AdSense

Thanks to anyone who read my post about getting my AdSense account disabled yesterday. Google replied and here's what they said.

Hello,

Thank you for your email regarding the action taken on your account.

We understand that you wish to receive specific information regarding the invalid clicks we observed on your account. However, due to the proprietary nature of our algorithm, we cannot disclose any details about how our monitoring technology works or what specifics we found on your account.

As you know, Google treats instances of invalid click activity very seriously. By disabling your account according to our policy on this matter, we feel that we have taken the necessary measures to protect our advertisers and to ensure that invalid clicks will not continue to occur on your site.

Publishers disabled for invalid click activity are not allowed further participation in Google AdSense. We appreciate your understanding.

I'll summarise the email for you... Google says "You screwed up because we said you did. Don't ask us why we won't tell you. You can kiss your AdSense goodbye. Please use Yahoo's ads when they launch". Okay so I added in the last part myself :)

Anyways here's my reply... they didn't take long to reply last time let's see how they do this time:

Dear Google AdSense Employee,

Just some quick questions:

First of all I am interested to know the meaning of invalid clicks. If Google does not wish to help me determine the cause as to why my AdSense account was disabled then at the very least I will try to determine the cause myself.

Secondly, will Google reconsider the disabling of my account? Even if indeed some revenue was generated by means of fraudulent clicks surely there must be revenue belonging to me that was generated rightfully and legally. What happens to my rightful revenue? Google must be held accountable for the revenue due to me.

Lastly does Google care about instances of sabotage? For instance if I were to go to a website and fraudulently click on its AdSense advertisements repeatedly would that web site's account be banned without warning as well?

Thank you for your time.

Regards,

Lee Wye Jon

posted by wyejon at Wednesday, August 03, 2005 (permalink) |

3 wise words from our readers:

a golden opinion from Anonymous Mack Zulkifli

The fact that they just brushed you aside is disgusting. It's as if they have taken the stance that you are guilty, and you need to prove yourself innocent.

Still, that's within their rights.

11:41 AM  

a golden opinion from Blogger wyejon

mack: you're absolutely correct. But as you said it there's really not much I can do about it. I'm not really bothered about losing my earnings it's just too little to lose sleep over but I'm not happy that they revoked my account without so much as a warning or explanation... I think that's really unethical of them.

1:23 PM  

a golden opinion from Anonymous Anonymous

Well after my account was disabled, ads were still running on my site. Maybe they are hoping that they can get a huge chunk of the Internet to give them free adspace? Is this legal?

2:03 AM  

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